Job Description

Join icon fashion house Aje as a Boutique Manager at our Emporium boutique – led by Regional Manager, Tiana Vasillopoulos.

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About this opportunity:

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Being experienced and passionate about retail and leadership you will be responsible for:

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- Ensure exceptional customer experience through personalised service and product knowledge.
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- Lead by example in customer care, sales techniques, visual merchandise standards and staff presentation standards to maximise sales potential.
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- Achieve sales targets by converting customers, resolving complaints, and processing payments accurately.
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- Responsible for the operational management of the boutique – ensuring high standards in health and safety, facilities, policies and procedures, and back-office operations.
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- Responsible for increasing the VIP customer base and nurturing relationships with all VIP customers, ensuring they are kept informed of current products, upcoming sale activity, and VIP events.
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- Communicate effectively with the management team, providing updates and feedback.
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- Manage financial aspects including budgets, KPIs, banking, and expense monitoring.
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- Administer daily reports, manage stock control, and ensure administrative tasks are completed promptly.
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- To be aware of market trends,



understand forthcoming customer initiatives
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- Develop and mentor boutique team members, ensuring adherence to company policies and standards.
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- Recruit and train high-calibre staff, conduct performance appraisals, and establish succession plans.
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- Plan and execute in-store activations and attend training sessions as required.
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What do we offer?

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- Generous salary packaging
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- It is hard to not embrace the Aje style with generous employee discounts and staff wardrobes
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- Your growth is our growth, training and development programs are recommended and encouraged!
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- Career progression
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- You can earn Contra credit
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- Access to our comprehensive Employee Assistance Program designed to support your wellbeing
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- No key achievement and success goes unnoticed
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- Referral incentives
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At Aje Collective, we are committed to developing a culture and environment that celebrates diversity, equality and inclusion by promoting diversity in all forms and creating a safe environment for all employees, applicants and customers. Diversity is a founding principle of the brand, taking inspiration from multicultural Australia throughout all visual communications since inception.

📌 Aje Boutique Manager - Emporium (Victoria)
🏢 Aje Group
📍 Victoria