Job Description

RATE OF PAY:$20.36 per hour plus commissions

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LOCATION:Banff, Australia

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DUTIES

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- Communicate with the booking, housekeeping, and maintenance departments to ensure prompt responses to guests' needs
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- Make reservations or appointments for guests who want to avail themselves of local entertainment or services
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- Answer guest calls and record details of each conversation for future follow-up
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- Meet and exceed guests' expectations by anticipating the services they might require and suggesting local venues
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- Maintain constant communication with guests in advance of weddings, corporate retreats, and other in-house events to ensure we're prepared for them
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- Report any accidents or injuries to senior management staff immediately
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BENEFITS

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- Subsidized staff housing for full time status within walking distance from the hotel
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- Daily duty meal in our newly renovated staff cafeteria
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- Competitive extended benefits package including medical, vision, and dental for full-time permanent status
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- Employee Travel Program
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- Discounts on food & beverage/fitness center/spa/golf and early bird specials for ski hills with an option for payroll deduction
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- Opportunity to develop your talent and grow within Fairmont Banff Springs and over 5,000 properties with Accor.
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📌 FRONT OFFICE AGENT (Canberra)
🏢 Arrlie
📍 Canberra