Job Description

Project Support Officer x2 | Contract Opportunity | ACT

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Join a high performing government program supporting the delivery of important digital and project initiatives.

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We are seeking 2 x Project Support Officers to provide operational and project support within a agile demand and planning environment. This is an excellent opportunity for experienced project administrators or project support professionals who enjoy stakeholder engagement, coordination and managing competing priorities in a fast paced environment.

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The Opportunity

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As a Project Support Officer, you will play a key role in supporting the intake, triage and coordination of digital work requests, ensuring initiatives are appropriately assessed, prioritised and prepared for delivery.

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Working closely with business and technical stakeholders, you will contribute to governance, reporting, planning and project assurance activities while supporting the successful delivery of critical program outcomes.

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Key Responsibilities

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- Coordinate and manage incoming requests through a centralised mailbox.
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- Perform intake and triage activities for project, technical and business change requests.
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- Support project governance, assurance and reporting processes.
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- Liaise with stakeholders across business and delivery teams to facilitate effective engagement and coordination.
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- Assist project leads with the preparation of project documentation, schedules and artefacts.
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- Review and maintain program roadmaps and governance reporting.
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- Monitor and coordinate release documentation and baselining activities.
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- Prepare briefing papers, reports and other project communications.
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- Support project lifecycle activities, including discovery and stage gate processes.
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- Contribute to capacity planning and demand management activities.
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About You

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To be successful in this role, you will demonstrate:

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- Experience managing shared mailboxes and high volume correspondence.
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- Strong organisational skills with the ability to prioritise competing demands and meet deadlines.
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- Excellent stakeholder engagement and relationship management skills.
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- Sound judgement and the ability to identify, prioritise and elevate issues appropriately.
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- Strong written and verbal communication skills.
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- Experience monitoring workflows and maintaining accurate project records.
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- High attention to detail and commitment to quality outcomes.
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- Proficiency across Microsoft 365 applications including Outlook, Teams, SharePoint and Excel.
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- Ability to work collaboratively while exercising initiative and autonomy.
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- A customer focused approach and commitment to delivering high quality service.
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Essential Requirements

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- Demonstrated experience aligning to the responsibilities outlined in this advertisement.
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- Hold a Baseline Security Clearance.
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- Australian Government or project support experience will be highly regarded.
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Contract Details

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- Positions Available: 2
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- Location: ACT
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- Working Arrangement: Hybrid
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- Contract Length: Initial 12 month contract
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- Extension Option: 1 x 12 month extension
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- Start Date: September 2026
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- Hours: Up to 40 hours per week
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- Level: APS6 equivalent
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ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

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Aboriginal and Torres Strait Islander people are encouraged to apply.

📌 2 Project Support Officers (Canberra)
🏢 Experis Manpowergroup Sp. Z O.O.
📍 Canberra