Night-Shift Customer Service Team Lead - Sydney (City of Sydney)

Night-Shift Customer Service Team Lead - Sydney (City of Sydney)

31 Aug
|
Telstra Corporation
|
City of Sydney

31 Aug

Telstra Corporation

City of Sydney

Telstra in Sydney seeks a Customer Service and Support Team Leader to guide the overnight Triple Zero Team. You will lead, coach and develop a team of contact centre consultants, delivering outstanding customer experiences across messaging, SMS, email and voice channels while promoting Telstra products and services.

You will monitor workload, manage schedules, handle escalations and drive continuous improvement, ensuring a high-quality, cost-effective service that meets customer commitments around the

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📌 Night-Shift Customer Service Team Lead - Sydney (City of Sydney)
🏢 Telstra Corporation
📍 City of Sydney

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