Fertility Care Coordinator: Patient Experience & Support (New South Wales)

Fertility Care Coordinator: Patient Experience & Support (New South Wales)

31 Aug
|
Genea
|
New South Wales

31 Aug

Genea

New South Wales

Job Description

Genea, a leading IVF clinic in Australia, is looking for a Care Coordinator to join our team on a full time basis. You will own non-clinical aspects of patients' treatment, personalise care and support their fertility journey, acting as the main contact throughout their pathway.

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Responsibilities include onboarding new patients, scheduling appointments, maintaining records in EMR and CRM, coordinating with departments, and conducting follow-ups to ensure satisfaction and loyalty.

📌 Fertility Care Coordinator: Patient Experience & Support (New South Wales)
🏢 Genea
📍 New South Wales

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