Job Description

Help older Australians unlock financial confidence in retirement.

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At Seniors First, we specialise exclusively in reverse mortgages and later-life lending. Our mission is simple: help Australians aged 60+ access the equity in their homes safely, transparently, and with dignity — so they can live the retirement they deserve.

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We're growing and looking for an experienced mortgage broker who wants to step into a high-quality, purpose-driven role where every enquiry is meaningful and every client interaction makes a genuine difference.

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All leads are supplied. No cold chasing. No transactional churn. Just quality conversations and expert advice.

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Mortgage Broker – Reverse Mortgages

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Seniors First | Australia

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The Role

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As a Senior Mortgage Broker at Seniors First, you'll manage the end-to-end reverse mortgage journey, from first enquiry through to settlement and beyond.

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- Responding to warm, inbound enquiries from pre-qualified reverse mortgage clients
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- Booking and conducting loan interviews with borrowers (and their families)
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- Preparing, submitting, and managing loan applications through to settlement
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- Liaising closely with lenders, solicitors, and internal teams
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- Providing clear, empathetic guidance to seniors navigating complex decisions
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- Building and nurturing high-value referral relationships (financial advisers, accountants, aged-care professionals)
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- Ensuring full compliance with NCCP, ASIC, lender, and internal compliance frameworks
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- Maintaining accurate reporting and workflow documentationAchieving agreed KPIs while delivering exceptional client outcomes
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- Providing post-settlement customer care, ensuring long-term client satisfaction
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What We're Looking For

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This role is ideal for an experienced broker who wants to specialise, and focus on quality over volume.

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Qualifications & Skills

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- Certificate IV in Finance & Mortgage Broking (Diploma preferred)
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- Strong sales capability, including objection handling and consultative conversations
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- Excellent organisation and pipeline management skills
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- Ability to work autonomously and manage your own performance
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- High emotional intelligence and genuine empathy for Australians aged 60+
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- Transparent communication style — patient, respectful, and confident
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- Full Australian work rights. Strong sense of ethics.
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Experience

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- Minimum 2–3 years' experience as a mortgage broker
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- Experience dealing with complex client scenarios is highly regarded
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- Prior exposure to reverse mortgages or retirement lending is beneficial but not essential — full training provided
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Why Join Seniors First?

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- 100% inbound leads — no cold prospecting grind
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- Clients who value advice, not rate-shopping
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- A business that genuinely puts people before volume
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- Supportive team culture with strong compliance and operational backing
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- Opportunity to become a recognised expert in a fast-growing sector
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- Work that is meaningful, stable, and financially rewarding
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- Possible OTE $200k+
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If you're an experienced broker looking to apply your skills in a more human, impactful, and future-focused part of the industry, this is a rare opportunity. Feel proud of the work you do, everyday.

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Application Deadline: 9 September 2026
n Expected Start Date: ASAP

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Learn more about who we are and how we help Australian seniors at https://seniorsfirst.com.au/

📌 Reverse Mortgage Broker (New South Wales)
🏢 Seniors First
📍 New South Wales