Job Description

Airfirst Air Conditioning & Electrical Pty Ltd – Cairns QLD

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We are seekinga Service Coordinator to fill a full time position in our Cairns office. This role is pivotal to our goal of providing exceptional customer service to our valued customer base and requires a high level of organisation and the ability to multi-task.

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Responsibilities:

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- Customer liaison - fielding customer enquiries, logging and following up workorders and scheduling site attendances.
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- Scheduling of field service staff
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- Maintaining accurate data records within our field software.
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- Managing and scheduling site specific staff inductions and permits.
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- Compiling reports and associated information for weekly meetings.
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- Providing administrative support to divisional managers when required.
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- Carrying out duties with conduct and communication that contributes to a high standard of customer service and enhances the company's reputation.
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- Carry out all duties in accordance with our Integrated Management System.
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What we offer:

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- Safety orientated company that cares about your wellbeing
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- Immediate start
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Attributes we are seeking:

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- Well spoken
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- Focused on providing exceptional customer service
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- High attention to detail and the ability to maintain detailed database records
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- Highly organised
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- The ability to be versatile and level headed in reactive situations
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- The ability to work autonomously
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- The ability to take direction
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- Previous experience in the air conditioning and/or electrical industry is highly regarded.
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To learn more about what we do please visit www.airfirst.com.au.

📌 Service Coordinator (Cairns Regional)
🏢 Airfirst Air Conditioning & Electrical
📍 Cairns Regional