Apex Group seeks a Senior Client Services Administrator in Australia to act as SME across superannuation products, fund rules, member servicing, and contact centre operations. You will coach, provide quality assurance, training, and escalation support to ensure compliant, high-quality member experiences and consistent service delivery.
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Location options include Brisbane, Melbourne, or Sydney; you will collaborate with the Team Leader and support onboarding, knowledge management, and performance
📌 Senior Client Services SME & Coaching Lead (Canberra)
🏢 Apex Group
📍 Canberra
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