Shift is seeking a Collections Team Leader to lead a high-volume commercial collections operation. You'll motivate, coach, and develop your team to deliver robust outcomes while balancing customer focus with commercial results.
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You'll own team KPIs for delinquency, recovery, and loss targets, guide escalation of complex accounts, and partner with Finance, Credit, Account Management and Operations to optimize credit control processes.
📌 Senior Collections Team Leader (Hybrid) (New South Wales)
🏢 Shift
📍 New South Wales
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