Job Description

Job Description

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IT Support Engineer - up to 30K + 2x Overtime - TamworthAn exciting current opportunity has become available for a IT Support Engineer within a Microsoft Gold Partnered, Managed Service Provider (MSP) in Tamworth. We are looking for enthusiastic, passionate IT Support Engineer to join a forward thinking and growing MSP. There is ample opportunity for career progression with the company thriving and experiencing a 50% expansion over the last 18 months. They are a big believer in sharing thoughts and encouraging and supporting innovation and creativity. The environment is relaxed yet professional, gone are the days of a corporate rigid structure and you will be given flexibility. IT Support Engineer experience:

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- Windows 7 and Windows 10 Operating Systems
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- Office 365 Email Solutions
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- Intune
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- Autopilot
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- Exchange 2007/2010/2013/2016 Mailbox Management
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- Active Directory Users/Computers Management
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- Basic Client-side Networking experience
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- Liaise with 3rd party suppliers ensuring faults are logged, managed and that SLAs are met
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- Microsoft Office Applications
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- Prior experience working within a Managed Service Desk provider (beneficial)
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- Proven experience resolving incidents quickly by using remote support tools
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- Exposure to HP and Dell hardware.
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We are not expecting the IT Support Engineer to have experience in all the technologies above, just a strong basis knowledge and passion to learn more! You will be self-motivated IT Support Engineer, a good communicator and have a natural desire to create a fluid environment. The successful 1st Line Support Engineer should have strong problem-solving abilities, organisational skills and the ability to work as part of a team.

📌 IT Support Engineer (Tamworth)
🏢 ITSS Recruitment
📍 Tamworth