Peter Alexander is seeking an experienced Call Centre Manager to lead and develop the Melbourne team in office at St Kilda Road. You will coach staff, oversee day-to-day operations and ensure exceptional customer experiences across all interactions.
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Reporting to the Head of Marketing & Online, you will manage rosters, handle escalations, optimise workflows and uphold service levels while maintaining a lively, collaborative office culture that even welcomes dogs.
📌 Dog-friendly Call Centre Manager -- Melbourne (On Site) (Victoria)
🏢 Peter Alexander
📍 Victoria
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