Job Description

We're seeking an experienced Field Service Engineer (L2) to join our Sydney Airport team. This is a hands-on role ideal for someone who enjoys troubleshooting complex equipment, solving technical challenges, and working directly with customers in a quick-paced operational environment.

As a Field Service Engineer, you'll be responsible for maintaining, repairing, installing, and supporting advanced X-ray and trace detection systems that play a critical role in aviation and security operations. You'll work both independently and as part of a highly team-oriented team committed to delivering exceptional customer service and technical excellence.

What You'll Be Doing
Troubleshoot, service, maintain and repair X-ray and trace detection equipment
Complete preventative maintenance activities in line with service agreements and maintenance schedules
Respond to equipment breakdowns and corrective maintenance requests within agreed KPI timeframes
Diagnose mechanical, electrical and electronic faults using multimeters,



diagnostic software and testing equipment
Replace motors, belts, rollers, X-ray generators and other mechanical components
Conduct inspections, cleaning, repairs and component replacement activities within equipment
Install, commission and test new systems at customer sites
Complete service reports, maintenance records and technical documentation accurately and on time
Manage spare parts consumption and inventory transactions through internal systems
Travel to customer sites across metropolitan, regional and remote locations when required
Participate in an on-call roster and provide remote and onsite technical support
Analyse service data and contribute to continuous improvement initiatives
Support, coach and mentor junior engineers and new team members
Maintain safe work practices and contribute to a solid safety culture
Collaborate effectively with customers, contractors and internal stakeholders

📌 Field Service Engineer Botany
🏢 Smiths Detection
📍 Botany