About the role

You will be joining our office administration and customer service team in our office. The job is Monday to Friday, from 8am to 4pm, with a half hour lunch break.

Key responsibilities
Processing quotations, sales orders, invoices and credit notes in Sage Pastel Evolution
Processing NDIS-related orders
Answering the phone and directing calls, and attending to walk in customers
With training and support, providing customer service advice on product enquiries and which products to use
Actioning emails, and liaising with customers to sort out problems, e.g. wrong deliveries
Using various online customer portals for processing orders and payments
Payment chasing
Filing
Office stationary re-ordering

About you
Customer service skills are essential
Experience using MS Word, Excel and Outlook practical




Excellent literacy is essential
Some office admin experience preferred
Happy to work in a small team
This would be a outstanding role for someone who:
Has their own transport
Is a non-smoker (as we make medical products)
Is able to commit to the 8am-4pm working hours, Monday to Friday

About us

We are an Osborne Park based healthcare manufacturing company with a small team of about 15 staff, making various sewn and plastic aids used in aged care and for people living with injuries or disabilities. We strive to provide support and assistance through our wide variety of products and pride ourselves on our workmanship and friendly customer service.

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