Patient Interaction & Support
Greeting & Communication: Welcome patients, answer phones, direct calls, and provide general information.
Patient Comfort: Answer questions, reduce anxiety, and maintain a calm waiting area.
Information Management: Collect/update demographic and insurance details, assist with forms, and ensure all information is accurate.

Scheduling & Coordination
Appointment Management: Schedule, confirm, and manage appointments, including follow-ups and specialist referrals.
Provider Coordination: Notify providers of patient arrivals and manage patient flow to optimize schedules.

Administrative & Clerical Tasks
Record Keeping: Update patient files in EHR/Practice Management Software, scan documents, and file.
Financial Duties: Process payments, co-pays, and file insurance claims (in smaller practices).
Office Maintenance: Manage supplies, maintain equipment, and handle mail/fax/photocopying.

Confidentiality & Compliance
Privacy: Strictly adhere to patient privacy laws (like HIPAA) and practice policies.

Job Type: Part time

Pay: $24.95 – $40.98 per hour

Expected hours: 20 per week

Work Location: In person

📌 Experienced Medical Receptionist Point Cook
🏢 ASHAM HEALTH.
📍 Point Cook