Customer Care Lead E‑commerce & Cx Hybrid New South Wales

Customer Care Lead E‑commerce & Cx Hybrid New South Wales

30 Aug
|
Woolworths Group
|
New South Wales

30 Aug

Woolworths Group

New South Wales

PVH is seeking an experienced Assistant Manager, Customer Care to lead a large, agile team across E-Commerce and partner channels from our Head Office in Sydney. This full time hybrid role combines home and office work to deliver best-in-class service and drive performance.

You will coach staff, manage orders and returns, optimize Zendesk workflows, and partner with stakeholders to meet CSAT targets. Fashion eCommerce experience is highly desirable, and solid communication, collaboration, and
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📌 Customer Care Lead E‑commerce & Cx Hybrid New South Wales
🏢 Woolworths Group
📍 New South Wales

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