About the role

We are looking for a person to join our team as the Cellar Door and Wine Club Manager, responsible for delivering an exceptional visitor experience, whilst overseeing and growing our online Direct-to-Consumer business. Working alongside our Marketing Manager, the successful candidate is friendly, enthusiastic, who has a passion for wine and gourmet produce, enjoys meeting new people and who has a warm and engaging personality.

Key responsibilities
Lead the Cellar Door day to day operations, ensuring a well presented and welcoming environment for visitors
Conduct tasting experiences, able to reflect the premium yet approachable nature of our brand across our wine and estate produce, whilst driving sales and wine club signups
Maintain all Cellar Door and customer areas to a consistently high standard of presentation and cleanliness
Grow our Wine Club membership, whilst accurately managing customer information across our sales platform
Work in a positive and collaboratively manner alongside our Marketing Manager and Wedding and Events Manager, delivering exceptional visitor experiences
Manage phone and online enquires, including the packing & dispatching of orders
Ensure compliance with liquor licensing, food service regulations,



and occupational health and safety policies

About you
A person with a passion for wine, who enjoys providing memorable guest experiences
Have exceptional customer service and interpersonal skills
Calm under pressure, highly organised, a self-starter with initiative and capable of working independently or within a small team
Available to work at least one weekend day
Experience in management would be an advantage
Must hold a current RSA certification and a valid driver's license

Perks
Competitive salary and benefits
Staff discounts across our wine and estate produce
Able to provide versatile rostering, ensuring a work life balance
Supportive setting for your continued professional development
Work in a breathtaking cellar door, set within our historic Olive Grove

About us

Established in 2000, Lloyd Brothers is a family-owned Winery & Olive Grove located in the heart of the McLaren Vale wine region. With vineyards in McLaren Vale and the cool climate Adelaide Hills, Lloyd Brothers producers a large range of award winning wines & estate produce, alongside hosting events and award winning weddings.

📌 Cellar Door Manager Adelaide
🏢 Lloyd Brothers
📍 Adelaide