It Help Desk Team Lead: Inspire, Own Ops, Deliver Excellence North Sydney Council

It Help Desk Team Lead: Inspire, Own Ops, Deliver Excellence North Sydney Council

30 Aug
|
The Missing Link
|
North Sydney Council

30 Aug

The Missing Link

North Sydney Council

The Missing Link is seeking an IT Help Desk Team Leader to mentor a rapid-paced Service Desk in Sydney. You will own team performance, coach staff, and work hands-on to resolve incidents while delivering outstanding client experiences.

You will balance leadership with robust technical skills, ensuring SLAs are met, CSAT remains high, and processes are followed across on-prem, hybrid and cloud environments.
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📌 It Help Desk Team Lead: Inspire, Own Ops, Deliver Excellence North Sydney Council
🏢 The Missing Link
📍 North Sydney Council

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