Revenue Driven Customer Success Specialist New South Wales (Australia)

Revenue Driven Customer Success Specialist New South Wales (Australia)

30 Aug
|
Hatch
|
Australia

30 Aug

Hatch

Australia

Job Description

Mercha is seeking a proactive Customer Success/Operations specialist to own the inbound queue end to end. You will respond to inquiries via email, live chat, and phone, confirm orders before production, and drive revenue from non-ICP and one-off demand.

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Success depends on rapid resolution, accurate records in HubSpot, and a robust customer-centric approach to maintain high CSAT scores and a smooth operation across deliveries and stock management.

📌 Revenue Driven Customer Success Specialist New South Wales (Australia)
🏢 Hatch
📍 Australia

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