Simpro Group in Australia is seeking a Customer Support Technician, Level 1 to engage with customers and internal stakeholders. You will build product knowledge and deliver timely, empathetic support that aims to exceed expectations.
You will manage high-volume queries via live phone or chat, ensure first-contact resolution, and document issues to help engineering improve the product. A proactive, customer-centric approach is essential.
J-18808-Ljbffr
📌 Customer Support Technician I — Troubleshooting Pro Whitehorse City (Australia)
🏢 Simpro Software
📍 Australia
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.