Australian Taxation Office in Townsville is seeking an Assistant Director in Frontline Operations to lead a large, diverse team and deliver key priorities. You will shape strategies, drive improved client experiences and ensure robust performance across contact centre and processing services.
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This is a leadership role focused on workforce development, performance management, and creating an setting where staff can thrive and deliver outcomes for tax and superannuation programs.
📌 Frontline Operations Director: Lead Teams & Transformation Townsville
🏢 Australian Taxation Office
📍 Townsville
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