Personal Assistant – Civil Claims

12-month fixed-term contract | Full time | Melbourne

About the role

We’re looking for an experienced Personal Assistant to join our Civil Claims team on a 12-month fixed-term, full-time basis.

You’ll provide high-quality PA, secretarial and administrative support to our Practice Managers, Claims Managers and Medical Advisors, helping the team deliver an exceptional service to Avant’s members.

What you'll be doing
Providing proactive PA, secretarial and administrative support to the Civil Claims team
Preparing correspondence, statements, submissions and other claims documentation
Managing confidential claims files, records and correspondence
Preparing and reviewing documents from digital dictation
Processing payments, accounts and invoices
Managing telephone enquiries and ensuring urgent matters are escalated appropriately
Supporting government recovery applications and related administration
Assisting with general administrative tasks across the team

About you

We’re looking for someone who is organised, proactive and highly detail-focused, with the ability to manage competing priorities and work confidently in a professional setting.

You’ll ideally have:
Previous experience as a Personal Assistant,



Legal Secretary, Executive Assistant or similar
Robust administration, organisation and time management skills
Excellent written and verbal communication skills
A high level of accuracy and attention to detail
The ability to manage confidential information with discretion
Previous legal, insurance or claims experience is desirable
Strong Microsoft Office skills

Equal Opportunity Employer

Avant supports doctors so they can serve Australia's diverse communities. Having diversity in our workforce brings valuable perspectives and strengthens our ability to support healthcare professionals.

We therefore welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally diverse communities, LGBTQIA individuals, people with disabilities, and those with caring responsibilities.

Our inclusive workplace is somewhere everyone can succeed.

Ready to join us? If you're passionate about supporting Australia's healthcare professionals, we'd love to hear from you. If you require any adjustments during the recruitment process, please don't hesitate to contact us at [email protected]

📌 Personal Assistant Melbourne
🏢 Avant
📍 Melbourne