Brighte is seeking a Customer Support Officer to respond to diverse customer inquiries with empathy and a data-driven approach. You will maintain accurate CRM records and support customers via email, chat, and phone, handling both inbound and outbound interactions.
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You will contribute to resolving issues, documenting payments, and assisting with basic IT troubleshooting while meeting KPIs and delivering high-quality service in a hybrid work setting.
📌 Hybrid Customer Support Specialist: Impact & Solutions New South Wales (Australia)
🏢 Brighte
📍 Australia
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