Service Operations Manager Customer Excellence Victoria

Service Operations Manager Customer Excellence Victoria

30 Aug
|
Singtel Group
|
Victoria

30 Aug

Singtel Group

Victoria

Job Description

Optus, a leading Australian telecommunications provider, is seeking a Manager Service Operations to lead Service Centre teams toward operational excellence and outstanding customer service. You will shape performance, drive improvements, and ensure alignment with policy and strategy in a energetic setting.

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The role requires proven MSP/IT services experience, ITIL expertise, and robust stakeholder management. Flexible, hybrid work arrangements are available to support work-life balance.

📌 Service Operations Manager Customer Excellence Victoria
🏢 Singtel Group
📍 Victoria

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