Customer Service - Hair & Beauty Products

We are a leading importer of hair & beauty products seeking a customer service officer to join our young and vibrant team.

This is a fast paced role where providing high quality customer service is the focus. As a Customer Service Representative you will be the first point of contact for customers. You will be responsible for processing orders, providing general information on products and resolving issues and complaints.

We are looking for someone with superior attention to detail, excellent communication skills and is a solid team player.

You will be highly organised, able to multi-task, focus on meeting deadlines and work well under pressure.

The successful candidate will be friendly, personable, enjoy working in a close team setting.

Duties to be undertaken will include but not restricted to:
Taking inbound phone calls
Receiving, confirming and processing orders
Following up and tracking back orders
Handling enquiries and complaints




Arranging freight and delivery requirements for clients
Liaising with other departments within the team
Maintaining customer records
Providing support to the Sales Reps
General administrative tasks

Ideally you would need to have:
Minimum 2 years experience in a similar role
Data entry and invoicing experience
Basic computer knowledge
Ability to take responsibility
Ability to prioritize and work well under pressure
Time management skills
Flexible Attitude
Pleasant and friendly phone manner

Experience within a similar role along with data entry / invoicing skills is required.

If you enjoy customer liaison and have the above experience please apply now!

Friendly up-to-date office located in Banksmeadow.

Please note only successful applicants will be contacted for an interview.

📌 Customer Service Representatives Hair & Beauty Products Banksmeadow
🏢 Dateline Imports
📍 Banksmeadow