The Opportunity

Keep airport baggage operations moving. Support the technology that helps airlines track, manage, and reconcile baggage in real time while building specialist expertise in one of the aviation industry's most unique technology environments.

As an Application Analyst - Mobility & Airport Technology Systems, you'll play a key role supporting the Unisys Baggage Reconciliation System (BRS), a business-critical solution used in airport environments. This role spans enterprise mobility, Android devices, SOTI Mobile Device Management, Windows infrastructure, software testing, and operational technology systems while helping airlines and airport partners maintain reliable baggage operations.

What You'll Do
Support and administer the SOTI Mobile Device Management setting and Zebra Android scanner fleet
Manage device deployments, upgrades, software releases, maintenance, and lifecycle activities
Support Windows Server and Hyper-V environments including backups, replication, patching, and administration
Investigate technical incidents, troubleshoot system issues, and deliver effective resolutions
Plan, create, execute, and track software testing activities for recent releases and patches




Support messaging gateways and message queue technologies that underpin baggage operations
Act as a primary contact for operational issues and service requests
Work closely with airline customers, ground handlers, project teams, and third-party vendors
Participate in an on-call support roster to help maintain service continuity

What You'll Bring
SOTI Mobile Device Manager (MDM) administration
Android device support and mobility management
Windows Server and Hyper-V support
Networking fundamentals including TCP/IP, Active Directory, DHCP, and DNS
Incident management, troubleshooting, and problem resolution
Supporting business-critical systems within defined service levels
Software deployment, upgrades, patching, and testing activities
Solid communication and stakeholder management skills

Additional Experience Highly Regarded
Microsoft Intune, Google Admin, iOS device management
Large-scale software solution support
Business analysis, end-user training, database administration, UNIX, or programming experience

Requirements
General IT qualifications
Current driver's licence
Ability to obtain and maintain an Airport Airside Security Pass
Successful completion of police and reference checks

📌 Application Analyst Mobility & Airport Technology Systems Southern Sydney
🏢 Aviation Careers Australia
📍 Southern Sydney