About the role
Logistics specialists play a key role in all customer device installations: facilitating the staging, configuring, processing and dispatch of network hardware as per ticket and customer requirements.
Logistics officer will be the point of contact for all incoming deliveries and ensure stock database remains up to date and accurate.
Responsible for receiving and dispatching daily, managing stock levels along with licensing inventory management.
Collaboration with internal teams is essential to ensure the timely configurations is applied and any essential accessories are included.

What you’ll be doing day-to-day

Stage hardware prior to dispatch
Configuration and testing of multiple device types.
Update Inventory & Operational Systems as required.
Receiving
Dispatching
Stock Management
SD WAN License management
Ticket queue management
Quality Assurance




Remodeling configurations
Troubleshoot hardware and configuration issues

What you’ll bring to the role

Experience with configuring and provisioning network devices, including routers, switches and network units
Experience in using ticket management systems, such as Jira or similar
Ability to perform device configuration and troubleshooting using console commands
Experience working with licensing platforms, including Meraki, Fortinet and Cisco
Solid attention to detail
General knowledge of IT hardware, networking concepts and infrastructure technologies
Familiar with Terra Term and other configuration software
Basic understanding of SD WAN networks.

📌 Logistics Specialist Baulkham Hills
🏢 VOCUS
📍 Baulkham Hills