Job Description
Aphex is seeking a Customer Experience professional embedded in Product to help users learn, adapt, and feel confident as the product evolves.
You will own how updates are communicated and support live chats, triaging feedback to inform Product decisions.
Close collaboration with Engineering, Product and Marketing will turn changes into clear guidance across in-app messages and guides.
The role offers flexible/work from home across UK and Australian time zones, with a focus on turning customer
📌 Remote Customer Experience Specialist - Product Messaging (New South Wales)
🏢 Aphex
📍 New South Wales
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