Job Description
Optus, a leading Australian telecommunications provider, is seeking a Manager Service Operations to lead Service Centre teams toward operational excellence and outstanding customer service.
You will shape performance, drive improvements, and ensure alignment with policy and strategy in a dynamic setting.
The role requires proven MSP/IT services experience, ITIL expertise, and strong stakeholder management.
Flexible, hybrid work arrangements are available to support work-life balance.
📌 Service Operations Manager - Customer Excellence (Victoria)
🏢 Singtel Group
📍 Victoria
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