Job Description
Shift is a fast-growing Australian fintech helping SMEs manage cashflow and finance products.
We're building a supportive team in North Sydney and looking for a Customer Service Team Lead to oversee a small group of officers, providing coaching and hands-on support for complex cases.
You'll push a culture of excellent service, manage escalations, optimize processes, and report on performance.
If you're team-oriented, data-driven, and passionate about customer outcomes, you'll thrive in this role.
📌 Customer Service Team Lead - Coach, Escalations & Credit Outcomes (New South Wales)
🏢 Shift
📍 New South Wales
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.