Well-established, family-owned trades business with a strong reputation
Genuine career progression in a growing, close-knit team
Friendly team culture with on-site parking at Bella Vista
Maintenance Coordinator – Plumbing & Hydraulic Services (Norwest Location)
Location:
Norwest, NSW (on-site parking)
Employment Type:
Full-time / Permanent
Hours:
Monday to Friday, 7:30am–4:00pm (1hr lunch break)
Salary:
Competitive salary + Super + On-site Parking
Keep a Busy Trade Team Moving
Are you highly organised, great with people and confident coordinating multiple jobs at once?
We're looking for an experienced Maintenance Coordinator to become the key link between clients, technicians and the office.
This is a hands‐on coordination role where no two days are the same — you'll be responsible for keeping jobs moving, technicians organised and clients informed from the moment a request comes in through to completion.
If you enjoy working in a fast‐paced trade services environment and take pride in making sure nothing falls through the cracks, this could be the opportunity for you.
About the Company
Our client is a well‐established, privately owned plumbing and hydraulic services business with a solid reputation for delivering responsive maintenance and reactive service solutions.
Their Service & Maintenance team works with commercial clients across a range of sectors, keeping sites operational through reliable maintenance, repairs and reactive service work.
Giving their customers first‐class service is a genuine priority.
You'll be joining a small, close‐knit team within a respected business known for its strong client relationships, supportive culture and long‐standing employees — working alongside a great manager and a team that will support your success.
What You'll Be Doing
Coordinate and schedule planned maintenance and reactive service jobs across the technician team
Act as a key point of contact for clients,



managing enquiries, job requests and updates via phone and email
Allocate and dispatch technicians based on urgency, location and workload
Track jobs from initial request through to completion, ensuring nothing falls through the cracks
Keep clients informed and provide timely updates throughout the job lifecycle
Manage and update jobs using ServiceM8 or a similar job‐management system
Assist with preparing quotes and reporting job progress and outcomes to clients
Maintain accurate job records, technician schedules and client communication notes
Help coordinate team coverage for emergency/reactive service work over the Christmas/New Year period
Support with occasional site inspections for tenders or proposals, where relevant experience allows
About You
Previous experience coordinating maintenance, service or trade‐based jobs within plumbing, hydraulics, HVAC, fire or a similar technical services environment
Excellent verbal and written communication skills
Confident building strong, professional relationships with clients and technicians
Highly organised, with the ability to manage multiple priorities and changing schedules
Calm, solutions‐focused and able to respond effectively when urgent jobs arise
Comfortable understanding and communicating trade and construction terminology
Professional, personable and well‐presented
A genuine team player who is happy to pitch in and support others when needed
Desirable
Experience using ServiceM8 or a similar job‐management platform
Experience working with commercial or B2B clients
What's On Offer
Competitive salary + Super
Full‐time, permanent opportunity
Convenient Norwest location with on‐site parking
Genuine opportunities for career progression as the team continues to grow
Join a well‐established business with a strong industry reputation
Friendly and supportive team culture
Enjoy monthly birthday celebrations and impressive Christmas parties
No medical or police check required
#J-*****-Ljbffr

📌 Maintenance Coordinator (New South Wales)
🏢 Katz Recruitment
📍 New South Wales