29 Aug
|
Matthews Hospitality Group
|
South Australia
29 Aug
Matthews Hospitality Group
South Australia
Job Description
Are you a hospitality professional who loves outstanding service, busy functions and creating memorable guest experiences?
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The Maylands Hotel is looking for an experienced Restaurant Manager to join our management team, with a strong focus on functions, events and customer service.
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This is a hands-on role for someone who thrives on the floor, understands what excellent service looks like and can bring a team together to deliver it consistently. Working closely with the Venue Manager, Head Chef and broader management team, you will help elevate the execution of our restaurant, functions and events.
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ABOUT THE ROLE
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As Restaurant Manager, you will own the day-to-day restaurant experience while playing a key role in planning and delivering functions and events.
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You will:
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Lead exceptional service – Set the standard on the floor and ensure every guest receives friendly, professional and attentive service.
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Drive functions and events – Work closely with the management and kitchen teams to plan, coordinate and execute functions from preparation through to delivery.
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Responsible for generating and responding to enquiries and keeping the function tracker, inbox, and NowBookIt updated.
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Lead and develop the team – Train, coach and support employees to build confidence, capability and consistency.
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Elevate execution – Work collaboratively with the management team to continually improve service standards, presentation, communication and the overall guest experience.
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Manage restaurant operations – Oversee opening and closing procedures, bookings,
reservations, stock, presentation and daily service requirements.
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Be hands-on – Lead from the floor during busy services, functions and peak trading periods.
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Support business performance – Assist with rostering, wage management, stock control, wastage and other operational costs.
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Resolve guest concerns – Handle feedback and complaints professionally, confidently and with a genuine focus on achieving a positive outcome.
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ABOUT YOU
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We are looking for someone who is genuinely customer-service-centric and takes pride in delivering a polished hospitality experience.
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Ideally, you will have:
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Previous experience in a Restaurant Manager, Functions Manager, Duty Manager or similar senior hospitality role.
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Strong experience coordinating and executing functions, events and busy restaurant services.
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A genuine passion for customer service and creating memorable guest experiences.
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Strong leadership skills with the ability to train, coach and motivate a team.
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Excellent communication, organisation and attention to detail.
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The ability to remain calm, organised and solutions-focused during busy services.
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A collaborative approach and willingness to work closely with the kitchen and management teams.
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Current RSA and RP Badge.
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Availability across a rotating roster, including evenings and weekends.
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WHAT WE OFFER
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Competitive salary package based on experience, base salary starting at $75,600 plus benefits and entitlements exceeding $20,000.
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A key management role within an established Adelaide hotel.
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The opportunity to have a genuine impact on our restaurant and functions offering.
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A supportive and experienced management team.
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Career development opportunities across Matthews Hospitality Group.
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Employee discounts across Matthews Hospitality Group venues.
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A workplace that values great people, strong standards and genuine hospitality.
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MATTHEWS HOSPITALITY GROUP
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Join the Matthews Hospitality family, where we empower others to thrive, show up for success and uphold high professional standards.
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As a proudly South Australian-owned, family-run business, we operate with honesty and integrity and are passionate about creating happiness through hospitality.
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We believe that making others feel good feels great, and we are committed to supporting our people, customers and local communities.
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If you are an experienced hospitality professional who loves being on the floor, takes pride in exceptional service and knows how to bring a function together seamlessly, we would love to hear from you.
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Maylands Hotel
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Maylands, South Australia
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📌 Restaurant Manager Maylands Hotel - Maylands 5069 (South Australia)
🏢 Matthews Hospitality Group
📍 South Australia