Role: Driver Trainer
Location: High Wycombe WA
Immediate Start
About us:
Kinetic is Australia and New Zealand's largest and most diverse bus operator, moving more than 100 million passengers per year across some of the most recognisable names in bus transport.
As a business who genuinely cares about our customers, our people, and our environment, we are industry leaders in delivering zero-emission technology, investing in our communities, training and developing our people, and providing an inclusive workplace which reflects the communities we serve.
The Opportunity
This is a pivotal role where you'll ensure our people deliver exceptional service to our passengers and customers through outstanding driver training and customer experience support.
You'll combine your passion for coaching and development with practical, hands-on training delivery, both in the classroom and on the road.
What You'll Do
Facilitate engaging classroom training sessions for new and experienced drivers, covering safety, customer service and efficient vehicle operation
Coordinate and deliver on-road skills instruction, supporting participants to gain their HR licence
Assess driver competence through practical evaluations and provide constructive, development-focused feedback
Mentor and support drivers, fostering a positive learning environment and a proactive safety culture
Maintain accurate training and HSE data, and prepare reports for internal and external stakeholders




Conduct regular risk assessments to identify hazards and recommend improvements
Handle inbound and outbound customer feedback with empathy and professionalism, keeping accurate records
Support the Service Delivery team in investigating and resolving customer complaints in line with contractual obligations
Collaborate with depots, operations and frontline teams to resolve issues and reduce repeat complaints
Analyse feedback and complaint trends to support continuous service improvement
About You:
Required:
Certificate IV in Training and Assessment
Desirable:
Certificate IV in Work Health and Safety
Certificate III in Driving Operations
Practical experience delivering heavy vehicle driver training, preferably in bus
The benefits of working with us:
We are Australasia's leading mass transit bus operator and are rapidly growing.
We have a diverse, inclusive, and supportive work setting that enables you to succeed.
We care for our people and provide an Employee Assistance Program which includes wellbeing support, financial and nutritional coaching, counselling, and legal advice.
Kineticis proud to be an Equal Opportunity Employer and our people represent the community which we service.
We invite all suitably qualified persons of all sexualities, genders and cultures, including Aboriginal and Torres Strait Islander Peoples, to apply.
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📌 Driver Trainer (Western Australia)
🏢 Kinetic
📍 Western Australia