Job Description
XPT Software Australia Pty Ltd | Contract
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Melbourne, Australia | Posted on 08/26/2026
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XPT SoftwareAustralia PTY Ltd, incorporated in ****, is a Software Services company
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XPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and
Manufacturingdomains.
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We have 120+technocrats in Australia working at our clientlocations.
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XPT SoftwareAustralia is part of group companies which has globalpresence across India & Europe.
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We have served100+ clients globally, fulfilling their onsite-offshoreneeds.
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Job Description
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Must Have Skills:
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Understanding of the ContactCenter domain
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5+ years of total experience
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2+ years of hands-on Cyaraexperience
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Solid experience with:
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Cyara Automated RegressionTesting
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o Voice and Digital ChannelAutomation
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Nice to Have Skills:
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Detailed Job Description
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ExperiencedCyaraAutomation




Testerto support the testing and validation ofenterprise ContactCenteras aService (CCaaS) platforms.The ideal candidate will have expertise in usingCyara Velocity,Pulse, and Cruncherto automate customer journey testing acrossvoice, IVR, digital, and omnichannel customer
serviceenvironments.
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Therole will work closely with Solution Architects, Business
Analysts,Developers,
and Business Stakeholders to ensure high-quality
customerexperiences
across
contactcentertechnologies
andintegrations.
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Minimum Years of Experience: 5+ Years of experience
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Certifications Needed: None
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Top 3 responsibilities youwould expect the Subcon to shoulder and execute
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Interact with Implementation / Support teams
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Provide test strategy, test plan, test cases, andexecute tests
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Activities compatible with the skill set of a testlead under the direction of the project manager.
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📌 Contact Center Cyara Test Lead (Victoria)
🏢 Xpt Software Australia
📍 Victoria