Job Description
Full-time Permanent Entry Level
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Posted 10 Aug ****
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Description
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Welcome to Criterion Industries!
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At Criterion, we don't just offer jobs—we build careers. As a fast-growing, family-owned company with over 40 years in the industry, we take pride in delivering high-quality aluminium partitioning systems, sliding systems, doors, and hardware accessories to the commercial and residential building sectors.
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Our Leichhardt branch is a bustling hub near Sydney CBD, combining warehouse operations with a busy Trade Desk. We're looking for a hands-on, customer-focused multitasker to join our team - someone who thrives equally in the warehouse and on the front lines with customers.
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Why You'll Love This Hybrid Role
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This is your chance to diversify your skills in a dynamic environment where no two days are the same. You'll split your time between:
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Warehouse operations – Cutting materials, managing stock, and maintaining a safe workspace.
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Trade Desk customer service – Assisting builders, architects, and tradespeople with orders, quotes, and product advice.
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Ideal for candidates who:
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Enjoy both physical work and customer interaction
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Want to build long-term skills in logistics and sales support
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Thrive in a fast-paced, team-driven workplace
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What You'll Be Doing
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Warehouse Core Duties
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Operate machinery to cut materials to length (full training provided)
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Maintain organized stock bays and a clean, safe workspace




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Trade Desk Responsibilities
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Assist customers with orders, pickups, and product inquiries
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Provide basic technical advice on partitioning systems and hardware
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Keep retail displays fully stocked and customer-ready
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Work with sales, logistics, and manufacturing teams to resolve issues
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Step in to support either area during peak times
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What You'll Bring
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Physical stamina – Handle materials and be on your feet all day
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Customer service mindset – Friendly, patient, and solution-oriented
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Attention to detail – Precision in cutting materials and processing orders
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Team player attitude – Willing to pivot between warehouse and desk duties
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No prior machinery experience? We'll train you!
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What's in It for You?
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Competitive hourly rate (starting at $35p/h base + super + bonuses) – Competitive pay for your dual-role skills
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Skills development – Master machinery operation AND customer service
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Full uniform provided – Dress for the job with quality gear
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Supportive team – Work with people who've got your back
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Ready to Apply?
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If you're a practical problem-solver who enjoys helping people, this is your perfect role. We're open to:
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Warehouse workers wanting to gain customer service experience
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Retail/hospitality staff comfortable with physical work
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Career-changers eager to learn new skills
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