The Club
The National is a world-class private golf club, providing unique member and guest experiences across four outstanding golf courses at our two sites at Cape Schanck and Long Island.
In addition to our four golf courses, members enjoy exceptional facilities and a high level of personalised service across all areas of the Club.
Our Golf Operations team plays an important role in delivering that experience, encompassing golf administration, competitions and events, retail, outside services and the day-to-day presentation and operation of our golf facilities.
About the role
The National Golf Club is seeking a full-time Golf Operations Assistant to join the Golf Operations team.
Reporting to the Golf Operations Manager, this is a varied, hands-on role suited to someone with a genuine interest in golf, strong customer service skills and a willingness to contribute across all areas of the golf operation.
The role will be based primarily at Cape Schanck, with occasional work required at the Long Island site.
This role will require regular weekend and public holiday work as part of the normal roster.
As the retail operation continues to grow, support is needed for the Retail Manager with day-to-day retail operations, merchandise presentation, stock management and providing members and guests with a high-quality retail experience.
The successful applicant will also assist the Outside Services team and undertake course marshalling duties when required, making flexibility and a willingness to work across different areas of the operation important to the role.
Key responsibilities
Assisting with the management of tee time reservations and daily golf bookings




Assisting with the preparation and delivery of Club competitions, events and golf activities
Providing exceptional customer service to members and their guests
Supporting the Retail Manager with the day-to-day operation of the Golf Shop
Assisting with inventory management, stock presentation and merchandising
Providing knowledgeable assistance to members and guests when purchasing golf equipment, apparel and merchandise
Assisting the Outside Services team with the delivery of member and guest services when required
Undertaking course marshalling duties to assist with pace of play and the overall member experience
Maintaining the presentation and appearance of the Golf Shop and Golf Operations areas
Responding to member and guest enquiries in a professional and timely manner
About you
A sound knowledge of golf and a genuine interest in the game
An interest in, or previous experience with, retail, ideally within golf, sporting goods, apparel or a similar customer-focused environment
A strong commitment to delivering exceptional customer service
Excellent communication skills and the ability to build rapport with members, guests and colleagues
Strong organisational skills and attention to detail
The ability to show initiative and work effectively both independently and as part of a team




A flexible and hands-on approach, with a willingness to assist across Golf Operations, Retail and Outside Services
A sound understanding of workplace health and safety standards
Full working rights in Australia
About us
The National is a world-class private golf club, providing unique member and guest experiences across four outstanding golf courses at two sites at Cape Schanck and Long Island.
In addition to the four golf courses, members enjoy exceptional facilities and a high level of personalised service across all areas of the Club.
The Golf Operations team plays an important role in delivering that experience, encompassing golf administration, competitions and events, retail, outside services and the day-to-day presentation and operation of our golf facilities.
Benefits
A full-time position at one of Australia's leading private golf clubs
The opportunity to work across four world-class golf courses and two outstanding facilities
A varied role encompassing golf operations, events, retail and member services
The opportunity to develop your knowledge and experience within an established and growing golf operation
Training and development opportunitiesEmployee Assistance Program
A stable working setting with a supportive and dedicated team
We foster an environment of belonging, celebrate diversity at the Club and make hiring decisions based on experience, skill and passion.
We actively seek people who are genuinely able to have a positive impact on those around them.
Please note that only successful applicants will be contacted.
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📌 Golf Operations Assistant – The National Golf Club (Melbourne)
🏢 Golf Recruitment Central
📍 Melbourne