Lead the launch of Yo-Chi's very first ACT venue
Fully supported training in Sydney before opening
About the Role
This is your opportunity to step into a hands on leadership role and help introduce the Yo-Chi experience to a brand new community.
As part of your onboarding, you'll complete comprehensive training at one of our Sydney venues before returning to Canberra to bring everything to life.
You'll be fully supported every step of the way, setting you up for success ahead of opening.
If you thrive on leadership, creating great customer experiences and bringing positive energy to a team, keep reading.
About Yo-Chi
Chi is at the heart of everything we do.
Yo-Chi has grown from a local idea into a movement, inspiring creativity, welcoming all ages, and spreading good energy through frozen yogurt.
We're growing across Australia and internationally, and it's all driven by our people.
As a family owned business, we put our team and guests first, creating positive experiences, supporting each other, and making our venues a place where everyone feels welcome.
What you'll be doing
Lead and inspire the team to deliver high energy, exceptional service
Take responsibility for day to day venue operations, including rostering, stock management, cash handling and compliance
Maintain product quality, food safety standards and operational excellence
Coach, mentor and develop your team to reach their full potential
Monitor and drive key venue KPIs and team performance
Ensure the venue looks sharp, runs safely and delivers a memorable guest experience
Support the wider leadership team to achieve venue goals




Be hands on in the venue and lead by example, especially during busy periods
What we're looking for
Proven leadership experience in hospitality, retail or QSR
Strong operational skills, including rostering, stock management and team performance
A hands on leader who isn't afraid to jump in and get things done
Ability to build a positive team culture and genuinely connect with your people
Strong communication skills and the ability to adapt your approach to different team members
Calm under pressure, resilient and able to think on your feet
Availability across a flexible Monday to Sunday roster
Willingness to travel to Sydney for initial training before the venue opens
Why you'll love it here
Competitive salary plus quarterly performance bonuses
Free Yo-Chi every shift plus staff discounts
Real growth opportunities opportunities as we continue to expand
Access to our Happiness Hub for wellbeing, learning and mental health support
A genuinely fun team culture with socials, team dinners and a crew you'll love working with
Flexible rotating rosters that work with your lifestyle
Fully supported training in Sydney before opening your Canberra venue
This isn't just another management role.
You'll be part of launching Yo-Chi's very first ACT venue, helping shape the team, set the standard and create a space that Canberra will love from day one.
Opportunities like this don't come around often.
Sound like your kind of role?
Check us out on Instagram @iloveyochi or visit our website.
Please note: You must have full working rights in Australia to apply.
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📌 Venue Manager (Canberra)
🏢 Yo Chi
📍 Canberra