Chief Customer Resolution & Hardship Leader (Melbourne)

Chief Customer Resolution & Hardship Leader (Melbourne)

29 Aug
|
Latitude Financial Services
|
Melbourne

29 Aug

Latitude Financial Services

Melbourne

Latitude Financial Services is seeking a Head of Customer Resolution & Hardship to lead enterprise-wide customer resolution, dispute resolution and hardship care across Australia and Recent Zealand.
The role balances customer outcomes with regulatory obligations and Latitude's commercial objectives.
The ideal candidate will drive compliant, measurable performance using insights to identify risks, trends and opportunities for continuous improvement across IDR/EDR frameworks and multi-site teams.
#J-*****-Ljbffr

📌 Chief Customer Resolution & Hardship Leader (Melbourne)
🏢 Latitude Financial Services
📍 Melbourne

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