Optus is building the next generation of AI-powered customer and employee experiences.
As Senior AI Lead, you will design, test and optimise AI agents and AI-powered products that deliver real impact at scale.
Working within our Intelligent Contacts team, you will translate business requirements into user stories, test scenarios and evaluate AI solutions, collaborating with Product, Engineering, Design, Operations and Analytics to deploy reliable, high-quality AI experiences at scale.
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📌 Senior Ai Lead: Build & Scale Ai Agents (New South Wales)
🏢 Singtel Group
📍 New South Wales
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