Job Description
End User Computing (EUC) Engineer - Contract - Australia (Adelaide, Perth & Brisbane)
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Contract | Hastha Solutions | Australia
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Posted On 03/08/2026
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Job Information
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Job Opening ID ZR_****_JOB
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Work Experience 5+ years
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IT Services
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******
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City Adelaide
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State/Province South Australia
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****
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Job Description
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Urgent requirement for an End User Computing (EUC) Engineer - Contract - Australia (Adelaide, Perth & Brisbane)
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Requirements
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Provide end-user level IT support services at the Customer Offices ( Adelaide, Perth & Brisbane) .
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The role focuses on delivering onsite and remote support for end user devices and software, supporting IT activities, and ensuring a high-quality user experience under the supervision of the EUC Lead.
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Key Technical Skills:
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Desktop and laptop support
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Software installation and configuration
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Active Directory (user account management, permissions)
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Device imaging and deployment tools (desirable)
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Strong troubleshooting and problem-solving skills
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Excellent communication and interpersonal skills
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Customer-focused approach with a service-oriented mindset
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Ability to prioritize tasks and manage multiple requests effectively
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Attention to detail and commitment to quality
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Ability to work independently under supervision
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Team collaboration and coordination skills, Adaptability in a dynamic IT setting
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Key Responsibilities:
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Handle and resolve end-user issues in a timely and professional manner
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Provide end-user services including troubleshooting, guidance,



and technical assistance
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Deliver onsite break/fix support for hardware and software issues
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Coordinate with and escape hardware-related issues to third-party service providers
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Provide remote support to users as required
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Diagnose and resolve laptop and desktop-related issues
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Deploy and install software on user workstations
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Deliver desk side (in-person) support to end users
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Install, configure, and maintain customer-owned end-user devices and software
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Maintain accurate records of incidents, service requests, and resolutions
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Support IS project activities as assigned by the EUC Lead, Ensure adherence to IT policies, procedures, and security standards
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Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent practical experience). Relevant IT certifications (e.g., Microsoft, CompTIA A+, ITIL Foundation) are desirable
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Required Experience:
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2–4 years of experience in an EUC, desktop support, or IT support role
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Experience providing onsite and remote technical support
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Hands-on experience with:
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Windows operating systems (Windows *****)
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Microsoft Office / Microsoft 365 applications
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Hardware troubleshooting (laptops, desktops, peripherals)
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Experience with software deployment and endpoint configuration
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Familiarity with ticketing systems and IT service management processes; experience working with third-party vendors/service providers
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Duration: 06 Monthsand possible extension
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Eligibility: Australian/NZ Citizens/PR Holders only

📌 End User Computing (Euc) Engineer - Contract - Australia (Adelaide, Perth & Brisbane)
🏢 Hastha Solutions
📍 South Australia