Job Description
Lead Compass' new Wabi Sabi Retail Program, supporting Trainees to build confidence, practical retail skills and pathways towards meaningful employment.
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Compass is excited to announce that ournew Wabi Sabi retail spaceis expected to open within the next 4-6 weeks. As we put the finishing touches on the refurbishment, we are looking for an enthusiastic and experienced Support Trainer to take ownership of this exciting new retail space and program.
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This is a unique opportunity to create an engaging retail learning environment where Compass Trainees can develop real-world retail skills while building confidence, independence and pathways into employment.
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About the Role:
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As the Wabi Sabi Support Trainer, you will lead the day-to-day operation of the retail program and create a positive, hands-on learning environment for Trainees.
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This role is about much more than operating a retail store. You will help Trainees develop the practical skills, confidence and workplace behaviours needed to succeed in work experience and paid employment.
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You will take ownership of the retail program, continually developing current learning opportunities while ensuring the store provides an outstanding experience for customers and the community.
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Working Together:
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You will work closely with the Employability Skills Team, supporting Trainees as they progress through their employment journey.
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Together, you will:
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Build individual workplace skills.
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Prepare Trainees for open employment.
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Celebrate milestones and achievements.
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This collaboration is an important part of Compass' employment pathway, ensuring Trainees can move confidently from learning, to work experience, and ultimately into meaningful employment.
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We're Looking for Someone Who:
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Has previous retail,



retail leadership or store management experience.
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Has experience working in the disability, community or NDIS sector.
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Is passionate about teaching, mentoring and supporting others to grow.
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Believes in the potential of people with disability to achieve meaningful employment.
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Has strong customer service and communication skills.
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Leads with patience, encouragement and respect.
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Can build positive and professional relationships with a wide range of people.
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Is organised, proactive and confident managing day-to-day operations.
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Can work independently while contributing positively to a broader team.
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Is committed to person-centred, asset-based practice.
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Understands the importance of creating environments where people feel welcomed, valued and included.
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Position Requirements:
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Evidence of Australian working rights.
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Current Queensland Working with Children Check (Blue Card).
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Current NDIS Worker Screening Clearance.
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Current First Aid and CPR Certificate.
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Current Open Driver Licence.
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This is an opportunity to help shape a growing program and support people with intellectual disabilities to work towards goals that matter to them.
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You will be based in our new Nambour Centre and work alongside a team that believes meaningful employment can build confidence, independence, connection and a stronger sense of purpose.
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The role will be varied. One day you may be helping a Trainee develop an employment plan or practise workplace skills. The next, you could be meeting with an employer, creating a work experience opportunity, supporting staff or finding a new pathway for someone ready to take their next step.
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We would love to hear from people who share our belief that everyone should have the opportunity to contribute, grow and discover what they are capable of.

📌 Coordinator - Wabi Sabi Retail Program (Queensland)
🏢 Compass Institute
📍 Queensland