Job Description
Job Task Analysis - City Development Administration
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Enjoy a diverse role combining customer service and administration
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Develop your customer service and administration skills
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Collaborative and positive team culture
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Flexible working options available
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Permanent Full-time role
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$76,383 - $81,228 per annum (dependent on experience) plus superannuation
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Location: Cheltenham
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We are seeking an Administration Officer to join the Planning and Place Administration team. Reporting to the Coordinator Planning and Place Administration, your role is to:
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Be the first point of contact for customer enquiries, providing information and directing enquiries relating to Planning, Building and City Strategy services
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Provide administrative support across planning and building services, including application processing, documentation, notifications and correspondence
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Support community consultation activities and stakeholder communications
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Work collaboratively across teams to deliver high-quality customer service and contribute to continuous improvement
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About you
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We're looking for someone with:
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Knowledge of the Victorian Planning and Environment Act ****, the Subdivision Act **** and/or the Building Act ****, Building Regulations **** and Building Code of Australia and any relevant regulation would be an advantage
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Experience in the processing of planning and building applications.
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Knowledge of computer software including but not limited to Microsoft Office suite and Pathway
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The ability to handle enquiries in a professional and customer focused manner
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Customer service excellence and sound communication skills
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The right candidate will be able to demonstrate the City of Kingston's values of
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We make a difference We show care and respect We take pride in our work We are better together
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Enquiries
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For any enquiries about the position, please contact Julianne Turner, Coordinator Planning and Place Administration at
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To be considered for this role, applicants must have the legal right to work in Australia.
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For any reasonable adjustments or access needs during the application or interview process, please contact the Hiring Manager or email us at
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About Kingston
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Kingston Council's collective focus is on delivering exceptional service that achieves our vision and meets community expectations.
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We are an inclusive, resilient community with a thriving economy, where we all share a safe, sustainable environment. The City of Kingston is south-east of Melbourne and is approximately 20km from Melbourne's CBD. We employ over 1,600 people in a diverse range of roles including engineering, customer service, administration, finance, family, youth and children's services, sport and recreation, health, parks and gardens, planning,



arts and management.
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Why you'll love working for us?
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At Kingston Council, we believe in fostering an inclusive workplace where everyone feels valued. We support diversity and encourage applications from persons of all backgrounds.
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Hybrid work options – average 2 days working from home (or pro rata)
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Adaptable Work Options, including remote and work flexible work hours
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Yearly annual leave loading payment of 17.5% of base salary (excludes casual staff, sessional staff and Senior Officers)
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Learning and development opportunities through professional development programs
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Access to accrued day off every four weeks (Full time employees only)
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Purchase leave options
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Career development opportunities
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Study/development assistance
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Discounted gym memberships
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16 weeks paid parental leave for both primary and partner carers
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Employee Assistance Programs (EAP)
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Social club events
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Close to Public transport
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Free Onsite parking
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Kingston City Council is an equal opportunity employer, committed to reconciliation and being a child safe organisation.
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We are dedicated to attracting, retaining, and developing people of all genders, ethnicities, sexual orientations, abilities, and ages.
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Applications are encouraged from all sectors of the community, and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community. We support adjustments throughout the recruitment and selection process, as well as during employment.

📌 Planning & Place Administration Officer (Victoria)
🏢 Kingston City Council
📍 Victoria