Job Description
Role Purpose
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TheNon-Production Environment Manager is responsible for managing and supportingall testing environments (PTEST, STEST, VTEST) used for development, testing,training, and business-as-usual activities.
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The roleensures these environments are:
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Available and stable
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Secure and properly configured
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Ready for testing and deployments
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Quickly restored when issues occur
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This personalso coordinates issue triage, manages environment-related risks, and maintainsknowledge of how various applications and systems work together.
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RequiredExperience
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Technical &Industry; Experience
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Experience working in large and complex organisations.
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Experience in industries such as:n
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Postal services
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Logistics
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Transport
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Retail
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eCommerce
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Environment &Release; Management
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Strong experience managing enterprise test environments.
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Experience handling software releases and deployments.
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Experience with incident, change, and release management processes.
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StakeholderManagement
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Ability to work across technical and business teams.
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Strong communication and coordination skills.
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Experience facilitating issue triage and problem-solving workshops.
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TechnicalSkills
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EssentialKnowledge
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SAP applications
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Oracle applications
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Microsoft technologies
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Application dependencies and integrations
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Enterprise environment management
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Monitoring &Troubleshooting;
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New Relic
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Sumo Logic
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Log analysis and dashboard monitoring
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Root cause investigation
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ProcessKnowledge
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ITIL Incident Management
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ITIL Change Management
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ITIL Request Management
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ITIL Conflict Management
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Qualifications
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PreferredCertifications
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ITIL Certification
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Agile Certification
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PMP Certification
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Other Project Delivery Certifications
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Key Personal Attributes
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Process Management
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Creates and
improvesoperational
processes.
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Removes inefficiencies andsimplifies ways of working.
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Uses data and feedback toimprove outcomes.
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Relationship Building
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Builds trust with
diversestakeholders.
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Works effectively across teams.
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Resolves
conflictsprofessionally.
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Action Orientation
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Takes initiative and ownership.
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Responds quickly to issues andrisks.
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Drives action even wheninformation is incomplete.
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Digital Mindset
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Embraces new technologies.
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Uses data and insights toimprove decisions.
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Promotes digital ways ofworking.
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Results Focus
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Delivers high-quality outcomes.
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Works through challenges toachieve goals.
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Helps remove barriers forothers.
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Key Responsibilities
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Environment Management
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Ensure all non-production environmentsare available, secure, and fit for purpose.
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Manage and support test
environmentsthroughout
the project lifecycle.
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Monitor environment
health,availability,
and performance.
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Coordinate environment setup andconfiguration for projects and testing activities.
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Ensure environments comply with securityand data protection requirements.
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Release & Deployment Management




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Plan and coordinate software releasesand deployments.
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Work with application support teams todeploy code with minimal impact to testing.
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Manage release schedules and deploymentplans.
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Communicate deployment timelines andrisks to stakeholders.
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Conduct post-release reviews andidentify improvement opportunities.
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Incident & Issue Management
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Lead triage sessions to identify andresolve environment issues.
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Troubleshoot complex technical problemsacross multiple applications.
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Coordinate teams to quickly resolveincidents and defects.
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Ensure transparent communication duringoutages and service disruptions.
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Vendor & Partner Management
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Work closely with vendors and suppliers.
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Manage vendor support tickets andescalations.
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Partner with vendors to adopt newplatform features and capabilities.
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Coordinate migration activities whererequired.
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Continuous Improvement
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Improve environment management processesand governance.
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Enhance monitoring, logging, andreporting capabilities.
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Drive innovation and adoption of newtechnologies.
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Maintain documentation, standards, andbest practices.
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Stakeholder Management
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Act as the link between:n
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Development teams
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Operations teams
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Quality Assurance (QA) teams
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Business stakeholders
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External vendors
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Provide regular updates on environmentstatus, risks, and releases.
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Build strong working
relationshipsacross
teams.
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Training & Knowledge Sharing
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Create and maintain
environmentmanagement
documentation.
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Train teams on release and
environmentmanagement
processes.
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Share lessons learned and bestpractices.
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📌 Environment Manager (Victoria)
🏢 XPT Software Australia Pty
📍 Victoria