Administration Officer (Grade 1), Surgical Specialist Clinics
Employment Type
- Permanent Full Time
Hours per fortnight
-80
Job Category
-Administration - Customer Service
Build your career with Victoria's largest regional health service
Join a supportive, high-performing team making a real community impact
Permanent full-time role | 80 hours per fortnight | ADOs, 5 weeks leave & salarypackaging
About the role
Join our Surgical Specialist Clinics team as an Administration Officer and play an important role in ensuring patients receive a welcoming, effective and consumer-focused experience throughout their healthcare journey.
You will provide high-quality administrative and reception support across Surgical Specialist Clinics, managing patient bookings, referrals, appointments and enquiries while working closely with patients, carers, GPs, specialists and internal and external service providers.
You'll also support interpreter and telehealth bookings, maintain accurate patient information and contribute to the smooth day-to-day operation of the clinics.
This is a great opportunity for an organised and customer-focused administrator who enjoys working in a busy healthcare environment, building positive relationships and making a difference to the patient experience.
Key Responsibilities
Deliver professional, consumer-focused reception, telephone and administrative support to patients, carers, GPs and staff
Coordinate referrals, bookings, appointments, interpreter and telehealth services, ensuring accurate and timely patient information




Maintain accurate records and data while working collaboratively with internal and external providers to support efficient clinic operations
What we're looking for
Demonstrated high-level communication, interpersonal and customer service skills when working with consumers, families and health professionals
Strong computer literacy, confidence with health technologies and a willingness to learn new systems, with healthcare administration experience desirable
Demonstrated teamwork, flexibility and a positive attitude, with the ability to manage varied clerical duties and work rostered shifts to meet service needs
Please note Barwon Health will only contact you via our official email and never use unconventional means, such as text messaging or other services.
Excellent working conditions and a strong sense of job satisfaction
A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program
Attractive salary packaging benefits
Living expenses capped at $9,010
Meals and entertainment capped at $2,650
Barwon Health is an inclusive and welcoming employer, committed to reflecting the diverse communities we serve.
We value and celebrate people of all genders, sexual orientations, cultural backgrounds, faiths, abilities, family structures, and identities, and encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, and members of the LGBTIQA+ community.
Working with Children Check (if applicable)
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📌 Administration Officer (Grade 1), Surgical Specialist Clinics (Geelong)
🏢 Colac Area Health
📍 Geelong