Job Description
IKEA Australia is seeking a Resolutions Generalist to deliver empathetic, customer‐centric support across remote channels from our Customer Service Centre in Tempe, NSW with hybrid work arrangements.
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You will handle high‐volume inquiries, resolve issues that balance cost and customer experience, document interactions in our CRM, and contribute to trust in the IKEA brand through transparent communication and proactive problem solving.
📌 Remote Customer Resolution Specialist (Sydney)
🏢 Ikea
📍 Sydney
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