It Help Desk Team Lead: Inspire, Own Ops, Deliver Excellence (Sydney)

It Help Desk Team Lead: Inspire, Own Ops, Deliver Excellence (Sydney)

29 Aug
|
The Missing Link
|
Sydney

29 Aug

The Missing Link

Sydney

Job Description
The Missing Link is seeking an IT Help Desk Team Leader to mentor a fast-paced Service Desk in Sydney. You will own team performance, coach staff, and work hands-on to resolve incidents while delivering outstanding client experiences.
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You will balance leadership with robust technical skills, ensuring SLAs are met, CSAT remains high, and processes are followed across on-prem, hybrid and cloud environments.

📌 It Help Desk Team Lead: Inspire, Own Ops, Deliver Excellence (Sydney)
🏢 The Missing Link
📍 Sydney

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