Customer Care Lead - E‐Commerce & Cx (Hybrid) (Sydney)

Customer Care Lead - E‐Commerce & Cx (Hybrid) (Sydney)

29 Aug
|
Woolworths Group
|
Sydney

29 Aug

Woolworths Group

Sydney

Job Description
PVH is seeking an experienced Assistant Manager, Customer Care to lead a large, dynamic team across E-Commerce and partner channels from our Head Office in Sydney. This full-time hybrid role combines home and office work to deliver best-in-class service and drive performance.
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You will coach staff, manage orders and returns, optimize Zendesk workflows, and partner with stakeholders to meet CSAT targets. Fashion eCommerce experience is highly desirable, and solid communication, collaboration, and

📌 Customer Care Lead - E‐Commerce & Cx (Hybrid) (Sydney)
🏢 Woolworths Group
📍 Sydney

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