Job Description
Coastal Dental Care has been part of the Gold Coast and Northern NSW community since ****. We're a network of local family practices, and Robina Town Centre is your local team within it, led by Dr Tristan Cuffe.
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About the role
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We're after a Dental Receptionist to join our Robina Town Centre team, reporting to our Practice Manager. This is a part-time role: the roster is fixed Wednesday to Friday, 7:30am to 6:00pm with a 30-minute break, totalling 30 hours a week. You'll be the first face our patients see and the calm, organised voice on the phone, keeping the front desk running smoothly so the clinical team can focus on care.
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What you'll be doing
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Greeting patients and managing a busy front desk with warmth and efficiency
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Booking and coordinating appointments to keep the schedule running smoothly
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Answering phones and handling patient enquiries
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Processing payments and health fund claims accurately
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Supporting the clinical team so each patient's visit runs on time
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Keeping patient records accurate and following our infection control protocols
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What we're looking for
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At least 1 years' experience as a Dental Receptionist
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Strong communication and organisational skills
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Confident managing a busy front desk and juggling multiple priorities
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Professional presentation and a genuine team player
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Preferred
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Working knowledge of Dental for Windows (D4W)
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Dental assisting experience (a bonus, not required)
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Learn from a genuinely experienced team: our reception team has over 40 years of combined experience,



including a Practice Manager who was promoted up from reception
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Three fixed days a week: Wednesday to Friday, with Monday, Tuesday and the weekend to yourself
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Real recognition and reward: HERO Points you can spend like cash, and our Annual Awards Ceremony
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Everyday perks through Employment Hero, including cashback, gift cards, and novated leasing on electric vehicles
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Free dental check and cleans, plus 20% off treatment for you and your immediate family, once you're through probation
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Ongoing training, development days and genuine pathways to grow across our network of practices
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Support when you need it, from Loyalty Leave after two years to our confidential EAP wellbeing service
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Company Overview
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Coastal Dental Care is redefining dental care along the beautiful coastline of South East Queensland and Northern NSW. With a network of state-of-the-art clinics, Coastal Dental Care has become a trusted name for families seeking top-notch dental services. Our clinics, situated in picturesque locations across the Gold Coast and other coastal locations, offer an unparalleled blend of qualified expertise and a relaxing, friendly atmosphere. What sets Coastal Dental Care apart is our commitment to excellence. Our team of highly skilled dentists and hygienists are not just experts in their field; they're passionate about creating a positive and comforting experience for every patient. From routine check-ups to advanced procedures, they utilise the latest technology and techniques, ensuring effective and efficient treatments all the time.

📌 Dental Receptionist - Robina Town (Gold Coast)
🏢 Rgit Australia
📍 Gold Coast