JR Richards & Sons is a leading waste management and resource recovery companies, providing essential services throughout NSW and Northern Victoria. Backed by significant investment and a strong growth strategy, we continue to expand our operations while maintaining our commitment to safety, service, and sustainability.
As a growing organisation, we offer stable long-term career opportunities and the chance to contribute to an industry that plays a vital role in supporting local communities and the environment.
Commercial & Administration Manager
Rutherford, NSW
About Us
JR Richards & Sons is a leading waste management and resource recovery companies, providing essential services throughout NSW and Northern Victoria. Backed by significant investment and a strong growth strategy, we continue to expand our operations while maintaining our commitment to safety, service, and sustainability.
As a growing organisation, we offer stable long-term career opportunities and the chance to contribute to an industry that plays a vital role in supporting local communities and the environment.
About the Role
An exciting chance exists for an experienced Commercial & Administration Manager to lead the commercial, administration and customer service functions across our Commercial Dry Waste, Commercial & Industrial Liquids, Renewable Oil, Blue Chip and IMS business units.
Reporting to the General Manager, you will be responsible for leading a team of administration and customer service professionals, overseeing invoicing and commercial processes, and building strong relationships with key contracted customers. This role plays a critical part in ensuring operational efficiency, customer satisfaction and commercial success across multiple business units.
Key Responsibilities




Lead and develop administration and customer service teams across multiple business units.
Oversee customer bookings, enquiries and service requests, ensuring a high standard of customer service.
Manage invoicing processes across multiple business systems, ensuring accuracy and timeliness.
Act as the primary point of contact for key contracted customers regarding invoicing and commercial matters.
Resolve billing enquiries and commercial issues in collaboration with Operations, Finance and Sales teams.
Monitor contract compliance, invoicing performance and reporting requirements.
Support end-of-month reconciliations and reporting activities.
Identify and implement process improvements to enhance efficiency and service delivery.
Foster a positive, customer-focused and high-performing team culture.
About You
Experience in a commercial, administration, office management or customer service leadership role.
Proven leadership experience with the ability to motivate, support and develop teams.
Strong commercial acumen and customer relationship management skills.
Experience managing invoicing, billing and reporting processes.
Excellent communication and stakeholder management abilities.
Strong organisational skills and attention to detail.
The ability to manage competing priorities across multiple business functions.
Proficiency in Microsoft Office Suite.
Tertiary qualifications in Business, Commerce or a related discipline (desirable).
Why Join JR Richards & Sons?
Be part of a growing organisation with a strong future.
Lead an important function across multiple business units.
Work closely with key customers and senior operational leaders.
Supportive team environment with long-term career opportunities.
Competitive salary package commensurate with experience.
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📌 Commercial & Administration Manager (New South Wales)
🏢 JR Richards & Sons
📍 New South Wales