Job Description
The Lodge Group seeks a Reservations & Guest Experience Manager based in Melbourne to oversee reservations, guest communications and event coordination across Australia and Recent Zealand.
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You will be the group's SevenRooms specialist and drive Tripleseat adoption, manage VIP guest relationships, and partner with venue teams to ensure accurate handovers, timely follow-ups and revenue-driven outcomes.
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This role combines hospitality, technology and guest relations with group-wide influence.
📌 Vip Guest Experience & Reservations Lead (Melbourne)
🏢 The Lodge Group
📍 Melbourne
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