Seeking an experienced AO3 Maintenance Support Officer for a busy department with an immediate start!
Your New Company Hays is proud to partner with a prominent Queensland State Government organisation that plays a vital role in supporting communities across the state through development and maintenance services.
Based in Garbutt, Townsville, this organisation is seeking an enthusiastic and customer-focused AO3 Maintenance Support Officer to join their team on a full-time temporary contract.
This is an excellent opportunity to be part of a supportive and collaborative environment where your contribution will make a real difference while gaining valuable government experience.Your New RoleAs the Maintenance Support Officer, you will be joining a busy contact support centre where no two days are the same.
We are looking for a confident and proactive professional who thrives in a fast-paced environment and enjoys working as part of a high-performing team.Your responsibilities will include:Working with the Maintenance Response Centre for NQ Region Delivering a high standard of customer service while building and maintaining positive stakeholder relationships.Meeting and exceeding performance targets in a busy operational environment.Demonstrating robust interpersonal skills during customer interactions and stakeholder engagement.Contributing positively to a collaborative team culture and maintaining a professional outlook.Ensuring accuracy and attention to detail when managing documents,



reports and records through information systems.What You'll Need to SucceedTo be successful in this role, you will bring:Experience working within a team environment and contributing to broader business objectives.Strong administration skills and proficiency in Microsoft Office, including Word and Excel.A proven customer service background with a commitment to delivering positive outcomes.A professional and respectful communication style when engaging with internal and external stakeholders.Experience managing diverse interactions, including the ability to de-escalate challenging situations.A positive attitude, initiative, and the ability to embrace change, adapt to competing priorities and identify learning opportunities.What You'll Get in ReturnIn return, you'll secure an exciting 3-month temporary assignment with the possibility of extension within a respected Queensland State Government organisation.A full-time Monday to Friday position with immediate start.The opportunity to gain valuable government experience.A welcoming and supportive team environment.Exposure to a fast-paced and rewarding workplace where your skills and contribution are valued.An attractive AO3 pay rate of $***** + super.If you're looking for an opportunity to join a busy and supportive team, develop your skills, and contribute to an organisation that supports the Queensland community, we'd love to hear from you.
Please reach out to Kerry on
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📌 Ao3/1 Maintenance Support Officer (Townsville)
🏢 Rashi Joshi
📍 Townsville